Gaming on Jilibo should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. This page explains the tools Jilibo provides to help you stay in control, recognise warning signs early, and get support if you ever need it.
Only ever play with money you can afford to lose. Set a budget before you start, stick to it, and treat every session as entertainment — not income.
Gaming is entertainment — not a financial strategy.
Losses are part of the game — never chase them.
Take breaks. Your wellbeing comes first, always.
Jilibo gives every registered player access to these responsible gaming tools — free, instant, and available directly from your account settings.
Set a daily, weekly, or monthly deposit cap on your Jilibo account. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit instantly — but increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.
Jilibo can send you a reminder notification after you have been playing for a set amount of time — 30 minutes, 1 hour, or 2 hours. It is easy to lose track of time when you are in the middle of a Keno session or a live table game. These reminders help you stay aware of how long you have been playing.
Need a short break without fully closing your account? Jilibo's cool-off feature lets you pause your account for 24 hours, 48 hours, or up to 7 days. During a cool-off period, you cannot log in, deposit, or place bets. This is a great option if you feel like you need a reset without committing to a longer exclusion.
If you feel your gaming is getting out of hand, Jilibo's self-exclusion tool lets you block your account for 1 month, 3 months, 6 months, or permanently. During self-exclusion, your account is fully locked — no logins, no deposits, no bets. To reactivate after a temporary exclusion, you must contact support and complete a 7-day waiting period.
Set a maximum amount you are willing to lose in a day, week, or month. Once your loss limit is hit, Jilibo will automatically prevent further betting for the rest of that period. This tool is especially useful for players who want to enjoy the games without the risk of losing more than they planned.
Jilibo's support team is available around the clock via live chat. If you are struggling with your gaming habits or just want to talk through your options, our team is trained to help — without judgment. You can also email [email protected] at any time to request account restrictions or get guidance on responsible gaming tools.
Responsible gaming means making conscious, informed choices about how you play. It means knowing your limits before you start, understanding that the house always has an edge, and treating gaming as one form of entertainment among many — not as a primary activity or a way to make money.
At Jilibo, responsible gaming is not just a legal checkbox. It is a genuine commitment to the wellbeing of every player on the platform. Whether you are playing Keno, spinning through Monster Hi-Lo, watching the live tables on EVO Live, or placing a sports bet, Jilibo wants every session to be enjoyable — and every player to walk away feeling good about how they played.
The reality is that a small number of people who gamble will develop problematic habits. This is not a character flaw — it is a recognised pattern that can affect anyone. The earlier you recognise the signs, the easier it is to get back in control. Jilibo's responsible gaming tools are designed to make that process as simple and stigma-free as possible.
Remember: Every game on Jilibo — from Keno to Tongits Go to live casino — is designed with a built-in house edge. Over time, the platform will always win more than it pays out. This is how all licensed gaming platforms operate. Play for fun, not for profit.
Responsible gaming also means protecting people who should not be playing at all. Jilibo is strictly an 18+ platform. We use age verification during registration and will close any account found to belong to a minor without notice. If you are a parent or guardian, please make sure your Jilibo account credentials are not accessible to anyone under 18 in your household.
If you are going through a difficult time financially, emotionally, or personally, Jilibo strongly recommends taking a break from gaming. Gambling when you are stressed, upset, or under financial pressure significantly increases the risk of developing harmful habits. Use the cool-off or self-exclusion tools — they are there for exactly these moments.
If you recognise three or more of these signs in yourself, it is time to use Jilibo's self-exclusion tool or contact support. There is no shame in asking for help — it is the responsible thing to do.
Answer honestly. This is for your own awareness — no data is recorded or sent anywhere.
Tick any statements that apply to you over the past 30 days:
All responsible gaming tools are available directly inside your Jilibo account. Here is how to access and activate them:
Go to jilibo.org and log in with your registered mobile number and password. If you do not have an account yet, register for free — it takes under two minutes.
Tap your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, loss limits, session reminders, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred settings, and confirm. Deposit and loss limits take effect immediately. Self-exclusion is activated within minutes of confirmation.
If you cannot find the settings or need help activating a tool, contact Jilibo support via live chat or email [email protected]. The team is available 24/7 and will assist you without judgment.
These simple habits can make a big difference in keeping your Jilibo experience positive and sustainable.
Decide how much you are comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over.
Decide how long you will play before you start. Use Jilibo's session reminder feature to get a notification when your time is up — and actually stop when it goes off.
If you have hit your loss limit for the day, stop. Chasing losses is the fastest way to turn a bad session into a serious problem. Walk away and come back another day.
Avoid gaming when you are stressed, upset, tired, or under financial pressure. These states impair judgment and increase the risk of making decisions you will regret.
Register on Jilibo today and set your deposit limits from day one. Play Keno, EVO Live, Tongits Go, and more — with the tools you need to stay in control every step of the way.